Code of Ethics

Code of ethics

UK Web Hosting - Mantis Computing, is a member of the 'Hosting Code of Ethics'

Developed and maintained by Web Hosting Stuff, The Hosting Code of Ethics™ promotes service excellence by encouraging participating hosting companies like Mantis Computing to adopt strict best practices in their business conduct.

Mantis Computing agrees to abide by the following Code of Ethics in their business conduct

To provide accurate and up-to-date hosting product information
To provide helpful solutions to sales and support requests
To honor the money-back guarantee period specified on their site
To provide clear and proper billing
To provide Secure Sockets Layer (SSL) encryption during payment transactions
To resolve customer disputes promptly and professionally
To pro-actively monitor services to ensure maximum server performance and uptime
To safeguard customer privacy by not sharing, renting or selling client information